Position Type: Full-Time or Part-Time
Location: Kirkland Lake, ON / Timiskaming District (In-Person Preferred, Remote Available)
About the Role
We are seeking an empathetic, detail-oriented Transfer Service Sales Representative (TSSR) to assist families in Kirkland Lake and across the Timiskaming District. In this role, you will guide clients through arranging essential transfer, cremation, and burial services with care, clarity, and professionalism.
While our preference is for an in-person team member at our local facility, this role can be fully remote for qualified candidates in Ontario equipped with a quiet workspace, phone, high-speed internet, and comfort with digital administration and e-signatures.
Key Responsibilities
- Walk families through transfer service options, completing at-need and pre-need contracts in full compliance with provincial regulations.
- Complete vital statistics forms, death registrations, and service agreements accurately.
- Utilize digital management tools and e-signature software (e.g., DocuSign) for remote arrangements.
- Coordinate closely with local transport and operations staff to ensure seamless execution of services.
Requirements & Qualifications
- Valid TSSR License from the Bereavement Authority of Ontario (BAO) in good standing is strictly required.
- Proven experience in funeral/transfer services, customer support, or administrative sales.
- Strong active listening skills and compassion when speaking with grieving families.
- High computer literacy, including proficiency with cloud databases, email, and e-signature platforms.
- For Remote Applicants: Dedicated home workspace with a reliable computer, phone, and high-speed internet.
What We Offer
- Full-Time Benefits: Access to our comprehensive health plan and retirement benefits for full-time employees.
- Flexible Work Setting: In-person positioning in Kirkland Lake or the flexibility of working remotely.
- Supportive Environment: A dedicated team committed to serving the Timiskaming community with integrity.
How to Apply
Please submit your resume through this portal, specifying whether you prefer in-person work in Kirkland Lake or a remote setup.
Applications can also be submitted in-person at the funeral home.